What is Unified Communications?

Unified Communications is really about simplifying the user experience. In today’s work place, employees have to deal with multiple forms of communication and more importantly multiple communication devices (Phone, Cell, PDAs, PCs, Emailing Devices, Paging Systems, Tablets PCs, etc) and multiple communications applications to manage. The irony is that rather than making it easier to reach people, the proliferation of disconnected communications devices often makes it more difficult and more time consuming. And in an age when business success increasingly depends on how quickly people can share information, this is a critical issue.

Unified communications on the other hand will dramatically streamline the way we communicate at work and stay in touch with friends and family at home.

Unified communications technologies help eliminate the barriers between the communications modes - email, voice, video conferencing and more - that we use every day and enable us to close the gap between the devices we use to contact people when we need information and the applications and business processes where we use that information, hence impacting productivity, creativity and collaboration profoundly.

Ultimately, unified communications is about delivering a new way of doing business that recognizes that people are more important than processes. And it is about creating a “paradigm shift” in the way we work - where technology unleashes the passion and potential that each one of us brings with us every day when we go to work – and a device with real-time Video capability further enhances connectivity and communication between individuals. That’s where the Elanza Web-Videophone™ revolutionalizes telecommunication.

Unified Communications with the Elanza Web-Videophone™

The Elanza Web-Videophone™ technology delivers a powerful set of unified communications capabilities that provide the framework for person-centric communications across locations and devices.

The Elanza Web-Videophone™ technology brings together the convergence of VoIP telephony (which provides the ability to route telephone calls through the Internet), PSTN, Email, Instant Messaging, Mobile Communications, and Audio and Video conferencing into a single platform that shares a common directory and common developer tools. The Elanza Web-Videophone™ unified communications platform takes advantage of standard communication protocols such as SIP (Session Initiation Protocol) to route communications to the right people on the right device and uses the power of an embedded Microsoft operating system to deliver upon the the capabilities of unified communications that is:

(a) Personal and intuitive: The Elanza Web-Videophone™ technology makes communication and information access seamless and personal. Intelligent embedded software gives the user control to manage communication modes of the technology. SIP standards and software-based call management makes communications richer and more intuitive, and provides a seamless transition from one communications mode to the next – be it audio, video, instant messaging, emailing or POTS.

(b) Convenient and integrated: The Elanza Web-Videophone™ “Plug & Play” technology makes it easy to manage different communication modes using a single platform. Hence at any given point of time or even simultaneously, the user can browse through an address book, make an audio or video call. Or simply use the telephone, or a different application (such as email or remote desktop control). By delivering a standards-based platform, the Elanza Web-Videophone™ technology provides even greater value, convenience and power.

(c)Flexible and trustworthy: Elanza Web-Videophone™ unified communications technology will enable individuals and organizations to consolidate their communications systems into an integrated platform that utilizes a single identity for each user and provides a common management and compliance infrastructure , thus enabling users to significantly improve communications and collaboration capabilities while reducing complexity and lowering total cost of ownership. Built on a platform that is secure and reliable, the Elanza Web-Videophone™ technology can be utilized in any horizontal or vertical market to improve communications between individuals.

The Dawn of the Age of Unified Communications

The problem is that our communications identities and experiences are linked too closely to our location, our devices and the mode of contact we are using. Your work number is tied to the phone on your desk. Your cell phone number calls the device you carry in your pocket. You may have separate identities for email and instant messaging, plus a number you call for audio conferencing and a code you must input. Every mode of communication is dispersed along multiple devices that we own. The Elanza Web-Videophone™ technology is the first product of its kind that brings together various communications modes onto one single platform and device, providing a single plug and play tool for multiple forms of communication.

The device integrates all of the ways we contact each other in a single environment, using a single identity and platform that spans POTS, VoIP, Instant Messaging, Video Conferencing, Emailing and in many ways multiple other devices, on a platform that is most convenient, while at the same time providing individuals with the highest levels of control.